Privacy Policy
Last updated: March 21, 2025
This Privacy Policy describes how Tank Nation (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tanknation.com.au (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other security information.
Customer support information you choose to include in communications with us.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network details, IP address, and how you use the Site.
Information We Obtain from Third Parties
We may obtain information about you from service providers such as Shopify, payment processors, and analytics partners. Any information received is handled under this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services. To process your orders, manage your account, arrange shipping, and support returns and exchanges.
Marketing and Advertising. To send promotional communications and show you relevant advertisements.
Security and Fraud Prevention. To detect and prevent fraudulent or illegal activity.
Communicating with You and Service Improvement. To provide customer support and improve your experience.
Cookies
We use Cookies to improve the functionality and performance of our Site. You may remove or block Cookies through your browser, but doing so may affect your experience.
How We Disclose Personal Information
We may disclose your information to vendors who assist with shipping, payments, analytics, and customer support. We may also share information with business partners, affiliates, or as required by law.
Third Party Websites and Links
Our Site may link to third party websites. We are not responsible for their privacy or security practices. You should review their policies before sharing personal information.
Children's Data
We do not knowingly collect personal information from children. Parents or guardians may contact us if a child has provided information to request deletion.
Security and Retention of Your Information
No data transmission or storage system is completely secure. We recommend not sending sensitive information through unprotected channels. We retain personal information as long as necessary to provide the Services and meet legal obligations.
Your Rights
Depending on your location, you may have rights such as accessing, deleting, correcting, or transferring your personal information. You may also opt out of marketing communications.
Complaints
If you have concerns about how we process your information, you may contact us using the details below or lodge a complaint with your local authority.
International Users
Your information may be transferred and processed outside your home country. We rely on lawful transfer mechanisms when required.
Contact
If you have any questions or wish to exercise your rights, please email us at help@tanknation.com.au